Toister, Jeff
Customer Service Foundations
LEO-SUED Medien

Do your customers feel valued? When they do, they keep coming back. When they don''t, your business suffers. In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.


Ausleihstatus des eMediums wird abgefragt...
Dieses Medium ist ein elektronisches Medium (eLearning). Sie können dieses Medium im eMedien-Portal Ihrer Bibliothek ansehen, entleihen oder vormerken.
Zum Download / Zur Anzeige

Weiterführende Informationen

Personen: Toister, Jeff

Toister, Jeff:
Customer Service Foundations : LinkedIn, 2018. - 01:23:45.00

Zugangsnummer: EM-1505186372
Signatur: eLearning - LEO-SUED Medien